TrainMore Amsterdam Singel Black Label





Informatie over TrainMore Amsterdam Singel Black Label
1016 AB, Amsterdam
Openingstijden
- maandag: 06:00–23:00
- dinsdag: 06:00–23:00
- woensdag: 06:00–23:00
- donderdag: 06:00–23:00
- vrijdag: 06:00–23:00
- zaterdag: 07:00–23:00
- zondag: 07:00–23:00
BENEFITS:
- Toegang tot alle Regular TrainMore clubs
- Toegang tot BTY CLB Classes
- Onbeperkt gratis protein shakes, health drinks, koffie & thee
- Ruime openingstijden
Wij bieden niet alleen more energy, more workouts, more beats, more advice en more classes - we motiveren je ook om meer te trainen door je voor iedere workout te belonen met €1,- korting!
Onze opmerking van Sportscholen Fitness over TrainMore Amsterdam Singel Black Label:
TrainMore Amsterdam Singel Black Label is een opmerkelijke sportschool die zich onderscheidt in het concurrerende fitnesslandschap van Amsterdam. Met een enorme variëteit aan modern apparatuur verspreid over meerdere verdiepingen, is het een ideale plek voor zowel ervaren sporters als beginners. De gym biedt tevens een schone en goed onderhouden omgeving, wat het een prettige plek maakt om te trainen.
De gastvrijheid van het personeel is een van de grootste pluspunten. Veel leden wijzen de medewerkers, zoals Thijmen en Sander, aan als zeer behulpzaam en vriendelijk. Ze zijn er om je te verwelkomen en uit te leggen hoe de apparatuur werkt, wat een onschatbare bijdrage levert aan de algehele ervaring.
De sfeer in de gym is energiek, met leuke muziek en zelfs een 'make your own shake' automaat waardoor het een unieke trainingsomgeving biedt. Daarnaast zijn er ook faciliteiten zoals gratis cappuccino en eiwitshakes, wat punten scoort bij bezoekers.
Echter, niet alles is perfect. Sommige bezoekers hebben opmerkingen gemaakt over de drukte en congestie, vooral tijdens piekuren. Er zijn ook zorgen geuit over de adequate hygiëne van de douches en het onvermogen om klachten over onderbroken service effectief af te handelen. De fitnessruimte kan soms druk zijn, en geluidsoverlast van muziek kan ook een probleem zijn voor diegenen die tijdens hun training willen focussen.
Al met al is TrainMore Amsterdam Singel een fantastische keuze voor iedereen die op zoek is naar een gym met topfaciliteiten, een uitnodigende sfeer en vriendelijk personeel, met enkele aandachtspunten dacht voor een nóg betere ervaring.
TrainMore Amsterdam Singel Black Label: Meningen
Fantastische ervaring: Great gym , large and clean . New equipment. Recommended!
Negatieve ervaring: Gimnasio siempre lleno de gente. Poca limpieza , los vestuarios huelen mal. El personal no te ayuda en absoluto y es una experiencia de lo más desagradable - por no hablar de la falta de ventilación.
Fantastische ervaring: Amazing gym.
Negatieve ervaring: Os aparelhos são muito bons, mas a musica é terrivel e muito alta. Tocam apenas hip hop ou rap. Apesar de um publico de diversas idades, origem, classe social, a administração optou por um estilo de música de nicho, e não universal. Consequentemente quase todos os membros usam headphone, e quem não gosta de usar termina com uma experiencia ruim.
Fantastische ervaring: Amazing gym staff are super nice must come
Fantastische ervaring: Goeie gym
Fantastische ervaring: Great gym, loved it!
Positieve ervaring: As much as I enjoy going to the gym, and this gym in particular for its facilities and good equipment - I just can't wrap my head around the fact that they won't/aren't able to fix certain issues. For one, the protein shake machine. It is probably broken once every one or two weeks and then down for a few days. What's more, the machine often isn't restocked or flavours are put in the wrong slots. Isn't it time to get a new machine, or perhaps even a second one? Maybe provide your customers with free protein powder/sachets on the days that you can't provide it because of a faulty machine. I mean it is one of the reasons we sign up for this gym right? Perhaps some extra attachments for the pulldown and row machines wouldn't hurt either, as for some of the attachments there are only 2 copies available - divided over two floors. The gym is generally quite clean, the staff are friendly and the workout equipment is in working order and doesn't feel worn.
Hi Bule, thank you for your thoughtful feedback. We’re glad to hear you enjoy the facilities, cleanliness, and friendly staff at our gym. We also appreciate you bringing up the recurring issues with the protein shake machine and the limited attachments on some equipment. We understand how important these features are to your experience and will share your suggestions with the management team. Improving the reliability of the shake machine and expanding equipment options are definitely points we’ll consider to better meet our members’ needs. Thanks again for taking the time to help us improve!
Fantastische ervaring: I gave this gym 5 stars because it has Nike branded equipment which is really unique. There is also a massive selection of Hammer Strength equipment which turns out big results. 30€ for a day pass.
Hi Mike, thank you for the great review! We’re happy to hear you enjoy our unique Nike-branded and Hammer Strength equipment. We hope to see you back soon for another effective workout!
Fantastische ervaring: alexander = de beste host van trainmore
Hi Tijmen, bedankt voor je review! Alexander is inderdaad een van onze beste hosts van TrainMore! Altijd vriendelijk, behulpzaam en zorgt dat je je meteen welkom voelt. We hopen je snel weer te zien in onze club!
Fantastische ervaring: Trained at Trainmore Amsterdam, excellent equipment and really good athmosphere, got speaking to Alexander and he was very helpful! Will definitely come back!
Hi Lewis, thanks so much for your review! We're glad to hear you enjoyed the equipment and atmosphere at our club. Alexander will be happy to know he made your visit even better. Looking forward to welcoming you back soon!
Fantastische ervaring: The best gym ever!
Hi Thayan, thank you so much for your enthusiastic feedback! We're thrilled to hear you think we're the best gym ever. Looking forward to seeing you again soon!
Fantastische ervaring: Крутой зал. Рекомендую. Особенно хочу отметить вежливый персонал. 10/10
Hi there, thank you for the great review! We're happy to hear you enjoyed the space and had a positive experience with our team. We'll be sure to pass on the compliment to our team— hope to see you again soon!
Fantastische ervaring: Nice Personal
Hi Timo, thanks for the compliment! We’re glad you’re happy with our team. If there’s anything we can do to make your experience even better, just let us know!
Fantastische ervaring: Very Nice Gym!
Hi Paul, thanks for your review! We are happy to hear you are enjoying our club and the TrainMore vibes. We hope to see you soon again!
Fantastische ervaring: Hello how much is the one day pass? Thank you.
Hi Jamie, thank you for your review! We are happy to welcome you with us. You can purchase a day pass at the front desk of the location Singel for €30,00. We hope to see you soon!
Fantastische ervaring: Very clean, good music, and friendly staff. Couldn't ask for more.
Fantastische ervaring: Wonderful service and a great front desk. Thank you so much for your hospitality today!
Hi Kazz, thank you for your kind words. We're glad to hear you had a great experience with our front desk team. We appreciate your visit and hope to welcome you again soon!
Fantastische ervaring: Great gym, very friendly staff. Would recommend to anyone looking for a good gym in Amsterdam
Hi Max, thank you for the kind words! We're so glad to hear that you had a great experience and that you’d recommend us. We hope to see you again soon at the gym!
Fantastische ervaring: ⭐️⭐️⭐️⭐️⭐️ I met Alexander at the front desk when I came in to train at Train More Amsterdam – and wow, what a legend! His service is top-tier, delivered with a big smile and the kind of energy that makes you feel like you’ve already had a pre-workout shot just by talking to him. He made me feel genuinely welcome from the moment I walked in. Honestly, if great service had a six-pack, it would be named Alexander. Btw Huge shoutout to Train More Amsterdam. What a gym Vibe!!
Hi Kasper, thank you so much for your amazing review! We're thrilled to hear that Alexander made such a positive impression. We’ll be sure to pass along your kind words to him — he truly embodies the energy and service we strive for! We're also glad you enjoyed the vibe at TrainMore Amsterdam. Hope to see you again soon for another great workout!
Fantastische ervaring: Great gym!
Hi Valdir, thank you for your review! We're so glad you are enjoying our club and the TrainMore vibes. Hope to see you again soon!
Fantastische ervaring: Tolle Geräte, freundliches Personal. Sehr sauber und modern. Wir konnten einen Tagespass lösen.
Hi Tanja, thank you for your positive review! We're thrilled to hear you enjoyed the equipment, friendly team, and the clean, modern environment. We're glad the day pass worked well for you, and we hope to see you again soon!
Negatieve ervaring: Nice place but the music is terrible. All the time that gangster rap music. With that music it’s impossible to do nice workout. I wish they delete that playlist.
Hi Roma, thank you for your feedback and for the compliment about the gym itself — we really appreciate it! We're sorry to hear that the music hasn't matched your preferences. Music taste can be quite personal, and we try to create a playlist that motivates a broad range of members. That said, your input is valuable, and we'll definitely pass it along to the team responsible for the playlists. We’ll look into offering more variety to ensure everyone can enjoy their workout experience. Thanks again for taking the time to share your thoughts!
Fantastische ervaring: I’m from the US and was traveling in Amsterdam. Found TrainMore online and went. A girl in probably her 20s on the staff greeted me immediately and was so nice and helped me get a day pass. Never got her name but would love to leave a good review for her since she showed me around the gym right away and helped me out with everything. Great staff and super nice gym, it has anything you could ever need!
Hi Will. Thank you for the great review! We're so glad to hear our team made a positive impression and that you enjoyed the gym. Hope to see you again soon!
Fantastische ervaring: Clean and efficient
Hi Juan, thanks so much for your positive review.
See you soon at the club again!
Fantastische ervaring: Great gym!
Hi Marc, thanks so much for your positive review.
See you soon at the club again!
Fantastische ervaring: Amazing gym! Sehr gut!
Hi Katerina, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: Was visiting and loved the vibe and the size of the gym :) Got some good workouts in. Rosita is the best!
Hi Jens, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: 非常好的運動體驗,場館很大,不只有入場的平面區,在樓梯層後方也有多功能訓練、啞鈴區及自由重量區。另外地下室更衣區後方,還有一大片的訓練器材,真的非常大也非常好
Hi, thanks so much for your positive review. We are delighted you found the gym spacious :)
See you soon at the club again!
Fantastische ervaring: Probably one of the better TrainMore gyms in town, wide variety of equipment and the staff is wonderful - nothing to complain about
Hi Toni, thank you for the fantastic review! We're thrilled to hear that you’re enjoying the variety of equipment and the great atmosphere with our team. We really appreciate your kind words and look forward to having you back in the gym soon!
Fantastische ervaring: They have all the machines you might need. Good service too :)
Fantastische ervaring: Beautiful gym. Solid spot to workout in Amsterdam
Fantastische ervaring: Great equipment!!
Positieve ervaring: Kwaliteit gym, niet veel op aan te merken. Alleen naar mijn mening worden niet alle pull up handvaten goed schoongemaakt en het is vrij bizar dat zo’n luxe gym enkel 1 fly machine heeft. Verder als je in de buurt woont wel een goede optie met vriendelijk personeel.
Hi, bedankt voor je eerlijke en uitgebreide review! Fijn om te horen dat je de kwaliteit van onze gym en het team waardeert. We nemen je feedback over de schoonmaak van de pull-up handvaten en het aantal fly machines serieus en geven dit door aan ons team. We blijven altijd verbeteren en jouw input helpt daarbij. Hopelijk zien we je snel weer in de club!
Fantastische ervaring: Quality gym just at steps if Amsterdam central. Great attention and staff!
Hi Nicolas, thank you for your kind words! We're thrilled to hear you enjoyed the gym's location and our team's attention. We hope to welcome you back soon at TrainMore!
Fantastische ervaring: Beautiful place for a workout! Staff is amazing!
Hi Jovana, thanks for your review! We are happy to hear you are enjoying our club, the TrainMore vibes and appreciate our team. We hope to see you soon again!
Fantastische ervaring: perfect gym, very good equipment, perfect location, great friendly staff, number one choice for me in amsterdam
Hi Philsurf, thank you for your review. We're happy to hear you’re enjoying the equipment, location and the vibe created by our team. Great to be your number one choice in Amsterdam. See you again soon!
Fantastische ervaring: Great place to parkour!
Hi Andre, thanks for your review! We are happy to hear you are enjoying our club and the TrainMore vibes. Hope to see you soon again!
Fantastische ervaring: Totalmente recomendable. Maquinaria muy completa marca Technogym y Hammer Strength. Gran ambiente para entrenar!
Hi Javier, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Negatieve ervaring: Mooie gym van binnen, maar sterk achter uit gegaan de laatste jaren. Veels te druk (vooral doordeweeks in de avond heb je geluk als je 1m2 voor jezelf hebt) en met slinkse tactieken worden prijsverhogingen doorgevoerd. Daarnaast is de sauna weggehaald en is de shake-machine langzaam en vaak kapot. Al met al zoals veel bedrijven; leuk begonnen maar langzaam maar zeker neemt het winstbejag het over.
Hi Bart, bedankt voor je uitgebreide feedback. Het spijt ons te horen dat je ervaring de laatste tijd niet is zoals je gewend was. We nemen je opmerkingen over de drukte, de prijsverhogingen, en de faciliteiten zoals de sauna en shake-machine serieus. We blijven werken aan manieren om de drukte te verminderen en de kwaliteit van onze service te verbeteren. We waarderen het dat je dit met ons deelt en zullen deze intern bespreken. We hopen dat je ervaring in de toekomst weer beter zal zijn.
Fantastische ervaring: Great place! Great vibe, equipment and location. Will be back!
Hi Jonas, thank you for the great review! We’re so happy to hear you enjoyed the vibe, equipment, and location. We look forward to welcoming you back soon!
Fantastische ervaring: Cool atmosphere and great staff
Hi Odin, thanks for your review! We are happy to hear you are enjoying our club and the TrainMore vibes. Hope to see you soon again!
Fantastische ervaring: Great gym with clean facilities and top-notch equipment. The staff is always friendly, professional, and ready to help – they really make the difference!
Hi Pelayo, thank you for the fantastic review! We’re thrilled to hear you enjoy our clean facilities, top-notch equipment, and friendly, professional staff. We’re so happy to know they make a difference in your experience! Looking forward to seeing you again soon!
Fantastische ervaring: Impecable gym en el centro de la ciudad, máquinas nuevas y servicio muy atento. Recomendable 100%
Hi Pol, thank you for the fantastic review! We're so glad to hear you enjoyed the location, our new machines, and the service. We truly appreciate your 100% recommendation and look forward to seeing you again soon!
Fantastische ervaring: Hele fijne gym met heel leuk personeel. Het apparatuur is van een ander kaliber dan andere gyms. Zeker een aanrader!!
Hi, thanks so much for your positive review. We are delighted to hear that the staff made a positive impact on your visit :)
See you soon at the club again!
Fantastische ervaring: TrainMore has the most extensive range of Hammer Strength, Life Fitness and Technogym equipment I’ve seen in any gym around the world. Jel was fantastic, and allowed me to train all week while I was visiting Amsterdam for business. I would highly recommend this gym for all of your training needs.
Hi Darrell, thank you so much for the amazing review! We’re thrilled to hear that you were impressed with our equipment selection and that our team provided excellent service during your visit. It’s great to know that we could meet your training needs while you were in Amsterdam. We hope to welcome you back again in the future!
Fantastische ervaring: Geiles Studio! Die Geräte sind Mega und es macht einfach nur Spaß zu trainieren. Das Beste gym in Amsterdam !
Hi Eray, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: great gym، clean and well organized. the stuff was really helpful, thanks to Giuseppe
Fantastische ervaring: I have been to many gyms across the world and this one is easily the one of the best gyms i have ever been to, incredibly helpfull staff and very polite members, even when i was there one of the most crowded hours i didnt had to wait for any machine since there is tons of different equipment for the same muscle groups, also they have free coffe, water and whey protein ;)) if you find yourself in Amsterdam and looking for a gym, this onr is nobrainer, gl&have a great workout lads :)
Fantastische ervaring: Excellent training club. We come for vacation and we had spend good time with train more. If I come one more time, definitely I will come again to Train More
Fantastische ervaring: Gym was impressive, clean and everything in order. Despite was Saturday morning and filled of people, the gym has good equipment, so I was able to train myself properly. The staff was really kind and useful, thanks to Giuseppe and thijmen
Fantastische ervaring: Perfecte sportschool! Lekkere muziek, aardig personeel en top materiaal!
Hi Tijn, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: I think personlly that trainmore black label is a great gym. Vibe is good. 5 stars
Hi Jordy, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: Goede gym en personeel
Hi Ravi, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: Geweldige gym, personeel is ook zeer vriendelijk.
Fantastische ervaring: Very clean gym and very friendly staff, also very accommodating for foreign travelers
Hi Isaac, thank you for your review. We are glad you are enjoying the TrainMore vibes. Our staff puts in a great effort in keeping the place clean and it's nice to know that is visible. see you soon at the club again!
Fantastische ervaring: This gym is so clean, and the front desk lady Rosita was so helpful and kind. If you are looking for a new home gym or are just visiting I would highly recommend!
Hi Delaney, thank you for the kind words! We're so glad you enjoyed the cleanliness of the gym and had a great experience with Rosita at the front desk. She'll be thrilled to hear your feedback! We truly appreciate your recommendation and hope to see you again soon.
Fantastische ervaring: Llevo tiempo entrenando en diferentes gimnasios, y puedo decir con total seguridad que este es uno de los mejores. Las máquinas son modernas, bien mantenidas y hay una gran variedad para trabajar todos los grupos musculares. Desde pesas libres hasta equipos de cardio de última generación, todo está impecable y en perfecto estado. El ambiente es motivador y nunca hay que esperar demasiado para usar el equipo, lo cual es un gran plus. Pero lo mejor de todo es el personal: siempre atentos, dispuestos a ayudar y con un trato muy profesional. Los entrenadores están altamente capacitados y ofrecen excelentes consejos para mejorar la técnica y evitar lesiones. Si buscas un gimnasio bien equipado, limpio y con un equipo de profesionales comprometidos con tu progreso, este es sin duda el lugar ideal. ¡Totalmente!
Hi John, thank you so much for your detailed and thoughtful review! We're thrilled to hear that you've had such a positive experience at our gym. It's great to know that you are happy with the equipment, as well as the atmosphere . We’re especially proud of our team, so it's wonderful to hear that our staff and trainers have made such a positive impact on your workouts. Your feedback means a lot to us, and we look forward to continuing to support you in your fitness journey!
Fantastische ervaring: Nice gym in Amsterdam. Great machines.
Hi Paul, thanks so much for your positive review. See you soon at the club again!
Fantastische ervaring: Geweldige sportschool!
Hi Martijn, bedankt voor je review! We zijn blij te horen dat je het naar je zin hebt in onze club. Tot snel!
Negatieve ervaring: Sportschool stinkt bij problemen geen contact niemand gaat je helpen
Hi Yassine, bedankt voor je feedback. Het spijt ons te horen dat je deze ervaring hebt gehad. We begrijpen dat dit frustrerend kan zijn. We streven ernaar om altijd bereikbaar en behulpzaam te zijn, dus we willen dit graag verder onderzoeken. Neem gerust contact met ons op via onze livechat: https://trainmore.nl/contact/, indien je dit nog niet hebt gedaan, zodat we samen naar een oplossing kunnen zoeken.
Fantastische ervaring: My gf and I travelled from Canada to Amsterdam on vacation and wanted to get a workout in, We saw TrainMore Singel Black Label on Instagram & Google and decided to give it a try! We inquired about day passes to a gentleman named Thimam at the front desk and were discouraged by the cost. Thimam saw this and decided let us try it out for the day, not only did he comp our day passes, he gave us an exclusive tour of the gym, spoke about the amenities and some history on the facility. This is quite honestly the nicest gym we have ever experienced, it has multiple levels, high quality machines, and the staff is so tentative to keeping the place tidy and in order. I would highly recommend this gym to anyone that visits Amsterdam, we can’t wait to visit the Netherlands again and will surely promote this to anyone looking for a showcase/instagram worthy gym! Thanks again Thimam. We appreciate it! Brett & Lindsey
Hi Brett & Lindsey, thank you for your review! We’re happy to hear you both have enjoyed the club and the TrainMore vibes. We're also thrilled Thimam could make your experience special. We can’t wait to welcome you back to Amsterdam! See you soon!
Fantastische ervaring: clean, well-equipped gym with friendly helpful staff. The front desk team and overall atmosphere is welcoming making it a great place to catch a pump.
Hi Mike, thank you for your review! We’re so glad to hear you enjoy the clean facilities, well-equipped gym, and friendly staff. We’re happy the welcoming atmosphere makes it a great place to work out. Hope to see you again soon!
Fantastische ervaring: Giuseppe, Fanny was very helpful with getting introduced, set up, and shown around the gym which has a lot of great machines and space
Hi Creek, thank you for your positive feedback! We’re glad to hear that Fanny was helpful in introducing you to the gym and showing you around. It’s great to know you’re enjoying the space and the equipment. We hope you have a great time training with us and achieve your goals. See you soon!
Fantastische ervaring: חדר כושר גדול, מחולק לאזורים , יש בו הכל מהכל לאימון ואחלה של שירות עם עמדות קפה ושייקים, פשוט תענוג.
Positieve ervaring: Fijne sportschool maar heel druk. Schoonmaakster loopt constant overal en die is behoorlijk chagrijnig. Wc’s altijd defect.
Negatieve ervaring: WARNING: DO NOT TRAIN AT TRAINMORE! I highly recommend avoiding TrainMore unless you want to be ripped off! They have a sneaky policy of charging a joining fee every time you renew your flexi membership, which is completely unfair and misleading. On multiple occasions, I tried to explain this issue to their staff, but they were extremely rude and unhelpful. Instead of resolving the problem, they insisted I had to keep paying the joining fee over and over again. To make matters worse, when I finally went back to try and sort it out, a different staff member told me they could waive the joining fee but that I’d now have to pay for previous months too! If this had been an option earlier, I would have paid—but they refused to offer it before. Their lack of consistency, poor customer service, and money-grabbing tactics make this gym an absolute joke. Save yourself the stress and train somewhere that actually respects its members. Avoid TrainMore at all costs! ️♂️
Hi Harley, thanks for sharing your experience, and we’re genuinely sorry to hear that you’ve been dissatisfied with your membership and our service. This is certainly not the experience we want to provide, and we understand how frustrating the situation must have been. We’d like to clarify that our joining fees and membership policies are transparent, but we understand that there may have been some confusion. We deeply regret that you felt the customer service was unhelpful. We’ll take your feedback seriously and look into the matter to improve our processes. If you'd like to discuss this further and find a resolution, please reach out to us directly via our live chat: https://trainmore.nl/contact/. We would like to get in contact with you. Thank you for your feedback.
Negatieve ervaring: De Trainmore keten is zeer geraffineerd. Ik zit in de vestiging Singel en daar zijn vele toestellen. Helaas is het aantal lidmaatschappen in de afgelopen 2 jaren geëxplodeerd (er zit blijkbaar geen maximum op) dus voor (inmiddels) € 82,- per 4 weken (!) mag je achteraan in de rij staan om een toestel te bemachtigen, tenminste tussen 17 en pakweg 21 uur 's avonds. Extreem irritant en ik ga er dan ook met grote tegenzin naartoe omdat door de immense drukte de sfeer helemaal niet meer relaxt is. Het is ook zeker geen plek voor een gezellig praatje met deze of gene. Trainmore heeft er wèl voor gezorgd dat er nul mogelijkheden zijn om contact op te nemen: geen telefoonnummer, geen email, geen account op de website dus geen mogelijkheid om te checken wanneer je lidmaatschap eindigt. Je moet letterlijk naar de club zelf toe om achter de balie iets te regelen of vragen en vaak staat daar niemand. Veel betalen dus voor heel veel ergernis. De toestellen zijn overigens fantastisch, state-of-the-art. Het zou alleen erg fijn zijn als je er ook gebruik van kon maken. Deel 2 van de saga: de illegale praktijken van Trainmore. Op 25 augustus 2023 ben ik lid geworden van deze club voor 18 maanden, waarvan het eerste half jaar gratis. Mijn abonnement zou aflopen op 25 februari jl. Op 10 februari ontving ik een email waarin ik daarop geattendeerd werd: dat het jammer zou zijn wanneer mijn abonnement niet verlengd werd en dat ze de prijzen zouden verhogen, maar dat ik kon verlengen tegen een korting. Ik ben daarmee akkoord gegaan op 12 februari. Op 28 februari werd echter nog een bedrag afgeschreven van € 73,25. Aangezien het abonnementsgeld van tevoren wordt afschreven is dit blijkbaar een bedrag voor maart voor een abonnement dat niet meer bestaat. Ik heb het daarom teruggeboekt. Op 18 maart ontving ik een aanmaning om het bedrag alsnog te voldoen. Ik heb daarop geprobeerd contact op te nemen via het beruchte contactformulier om de situatie uit te leggen. Ik kreeg (natuurlijk) geen antwoord. Er is letterlijk niet één manier om in contact te komen met deze organisatie. De "live chat" bestaat uit een bot uit het jaar 2000. Wat een grap. Na overleg met de Consumentenbond (die de situatie rond Trainmore overigens intern gaat bespreken na het lezen van alle schrijnende verhalen) kreeg ik het volgende advies. Betaal deze keer nog, maar onder protest. En kijk dan of ze reageren. Toen ik wilde betalen was het bedrag ineens verdubbeld! € 145,- voor.....voor wat in hemelsnaam?? Kijk voor de grap eens op Tr*stpilot of lees mee met google reviews en zie met wat voor ellende leden van deze criminele sportclub geconfronteerd worden. Eenmaal lid van deze club kom je er nooit meer vanaf. Op opzeggingen wordt nooit gereageerd, er blijft geld afgeschreven worden, betaal je niet dan volgt er een incassobureau en in het ergste geval een gang naar de rechter. Ondertussen kan ik niet meer naar de gym vanwege een zogenaamde betalingsachterstand. Denk dus heel goed na voordat je je laat overhalen om hier lid te worden.
Hi E, bedankt voor het delen van je uitgebreide feedback. We waarderen je complimenten over onze toestellen en de kwaliteit van de gym. Het spijt ons te horen dat je frustraties hebt ervaren door de drukte tijdens de piekuren en de moeilijkheden met het contact opnemen met ons. We begrijpen hoe belangrijk het is om een ontspannen sfeer te bieden en we werken actief aan verbeteringen, inclusief betere manieren om ons team te bereiken. We vragen je vriendelijk contact met ons op te nemen via onze livechat, mocht je geen reactie hebben gekregen via ons contactformulier of e-mail. De livechat kun je hier vinden: https://trainmore.nl/contact/. We hopen deze zorgen aan te pakken en je ervaring in de toekomst te verbeteren. Bedankt voor je geduld en begrip.
Fantastische ervaring: As a visitor to Amsterdam I was able to do a BTY class and access the gym with ease. Great helpful team members throughout. Thank you
We like to make everyone feel welcome! And are glad that you felt this way. We hope to see you again soon :)
Fantastische ervaring: I love these gym!!! Is so cool and trainers attend u so well. I will repeat it !
Hi Cristina, thank you for your review! We are happy to hear you love our gym and appreciate the trainers. We look forward to seeing you again soon!
Negatieve ervaring: Train More Singel was an absolute overcrowded nightmare! I have never seen so many people in a gym at once. There were long queues for everything—milkshakes, the coffee machine, treadmills, and even the workout machines, where multiple people were waiting for their turn. It was impossible to get a proper workout in. I took one look around, realized it would be a struggle just to participate, and left for another location. Definitely not the experience I was looking for.
Hi April, we’re sorry to hear that your experience at TrainMore Singel wasn’t what you had hoped for. We understand that a crowded gym can be frustrating, especially when you're looking for a smooth workout. Singel is a popular location, and while we strive to create the best possible training environment, peak hours can indeed get busy. If flexibility allows, we’d recommend visiting during off-peak times for a more comfortable workout. Alternatively, you’re always welcome to explore our other locations, which might better suit your preferences. However, we have forwarded your feedback so that we can become an even better club for our members.
Fantastische ervaring: Very nice. It’s big but still easy to get around.
Hi Ivo, thank you for your review! We're happy to hear you're enjoying the club and our TrainMore vibes. See you soon!
Fantastische ervaring: Huge, as many machines as u want
Hi Alex, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: It is a great environment and I can always find availability for the machines I use in the mornings.
Hi, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Negatieve ervaring: Reception desk left unattended and gym staff not readily available. Super weird vibe from other gym-goers, some of whom refused to even share the machines they were using
Hi Arthur, thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be when the reception desk is unattended and staff are not readily available. We also take your concerns about the atmosphere seriously and will address this with the team. We appreciate you bringing this to our attention, and if you'd like to discuss this further, please feel free to contact us via https://trainmore.nl/contact/. We hope to improve your experience in the future!
Negatieve ervaring: Why can’t they fix the cold showers? I and many others have been complaining for months and months and months but the situation is not improving. The water is lukewarm if you’re lucky and cold way too often. At another Trainmore, Oost, the showers are always perfectly warm. Why can’t they do it here? Why??
Hi there, thank you for your feedback. We truly understand your frustration and sincerely apologize for the ongoing issue with the cold showers. We are actively working on resolving this as quickly as possible and appreciate your patience. We know how important it is to have a comfortable shower experience, and we’re doing everything we can to fix this issue. We apologize again for the inconvenience and hope to have it resolved soon. Thank you for your understanding!
Negatieve ervaring: Ik train al jaren bij train-more maar hun klantenservice is echt waardeloos. Ze hebben geen mobiel nummer en ze reageren niet of veel te laat op contactformulieren. Mijn abonnement was afgelopen, toch is er nog 4 maanden contributie afgeschreven. Jammer dit
Hi Bf, bedankt voor je feedback. Het spijt ons te horen dat je een negatieve ervaring hebt gehad met onze klantenservice. We begrijpen je frustratie en willen dit graag voor je oplossen. Heb je al geprobeerd om contact met ons op te nemen via de livechat? Als dit nog niet het geval is, willen we je graag vragen om via deze link: https://trainmore.nl/contact/ contact met ons op te nemen, zodat we je snel verder kunnen helpen. We hopen dit probleem zo snel mogelijk voor je op te lossen.
Negatieve ervaring: If you’re a tourist don’t even bother. Their practices are unjust and down right thieving, a free day trial doesn’t apply if you’re not from the Netherlands, and on top is some extravagant tourist fee, making a day pass €30. I will say the staff are polite and helpful, even with these outrageous policies. There are much better gyms such as basic-fit, which is 24/7 and €10 for a day pass or €24 for 3 days.
Hi Heeds, thank you for your feedback. We understand your frustration with the tourist fee and the trial policy. While we aim to offer a great experience for both locals and visitors, we apologize for any confusion or inconvenience this may have caused. We appreciate your positive comments about our staff, and we’re sorry to hear that our pricing didn’t meet your expectations. Your feedback will be shared internally as we continuously work to improve our services.
Fantastische ervaring: Very very good GYM !
Hi Franck, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: The best club I've ever tried in Amsterdam! Very pleasant! I'd recommend it
Hi Lucas, thank you for your review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Fantastische ervaring: Nice gym
Hi Luis, thank you for your review! We’re glad you like the gym. See you soon!
Fantastische ervaring: Really nice Gym the People are very Kind
Hi Leo, thank you for your great review! We're happy to hear you enjoyed the gym and our friendly team. Hope to see you again soon!
Fantastische ervaring: Amazing staff !!!! Clean and friendly
Hi Beth, thank you for your review! We're happy to hear you enjoyed the club and our friendly team. Hope to see you again soon!
Fantastische ervaring: Brilliant gym and staff will definitely return hear on my next trip to Amsterdam
Hi Danny, thank you for your review! We're so glad you enjoyed the gym and our staff. We look forward to welcoming you again on your next trip to Amsterdam!
Fantastische ervaring: Great staff. Very helpful, especially Sander. The service makes up for all the cons. Pros. Good amenities and spacious. Has almost all equipment needed. The weights go up to 50kg (110lb) on dumbbells. Cons. Gets too crowded, change room lockers are limited and small. No sauna.
Hi Raim, thank you for your review! We're happy to hear that Sander and the team have been helpful, and we appreciate your feedback. We’re working on addressing the cons, such as the crowdedness and locker space. Hope to see you soon!
Fantastische ervaring: I trained here twice while I was in Amsterdam for a bodybuilding competition and all of the staff are super friendly and helpful and the equipment is immaculate !!!
Hi Anya, thanks so much for your positive review. See you soon at the club again!
Fantastische ervaring: Visiting Amsterdam after a bodybuilding competition. Right at the front you are met with a beautiful blue-eyed staff member who is very kind and gives a one of a kind tour around the gym.This is the best gym we've come across so far. Very clean, very good vibes, two floors with equipment from two different brands. A lot of space not only for weights and machines but also for stretching and it also includes a very nice recovery area. The safe-looking lockers are definitely one of a kind. Will definitely come back again when we visit Amsterdam. 10/10
Hi Matěj, thank you for your review. We are glad you enjoyed the TrainMore vibes during your stay here in Amsterdam. Hopefully we will see you again in the future!
Negatieve ervaring: I am very disappointed with Trainmore’s practices. I had to move country for a new job, I let Trainmore know and proved to them with a job contract, I had a few emails back and forth and then I recently discovered that they charged €231 from my account without my permission. This was in addition to €61.60 they took less than a week prior, also without my authorization. To make matters worse, they canceled the sign-up offer I initially agreed to and charged me the difference without notifying me. This is completely unacceptable and feels deceptive. I have reached out to request a refund, but this experience has left me feeling let down and frustrated. I expected better transparency and fairness from Trainmore. I strongly urge anyone considering joining to double-check all terms and keep a close eye on their charges.
Hi Charlie, thank you for bringing this matter to our attention. We understand your concerns and appreciate your feedback. Our Customer Care department will review your email and account details thoroughly to address the issue. We’ll also take this opportunity to ensure clarity regarding our policies and Terms & Conditions for full transparency. Our Customer Care team will be in touch shortly with a detailed response. We sincerely apologize for any inconvenience caused, and thank you for your patience as we work to resolve this matter.
Negatieve ervaring: De Trainmore is een sportschool in schaapskleren. Het is een bedrijf geleid door slimme zakenmensen. Sinds 2017 sport ik hier, door de jaren heen heb ik de bezuinigingen en enorme prijsverhogingen van abonnementen meegemaakt. Enkele voorbeelden: Zo meldden ze na de periode van corona waarin de sportscholen van tijd tot tijd gesloten waren, maar men moest blijven betalen, een abonnementsverhoging van ongeveer 400% (van 21€ naar 83€)… Na ophef bij de leden en dreigingen met rechtszaken is dit niet direct doorgezet, maar zijn ze stapsgewijs aan deze prijsverhogingen begonnen. Zo wordt mijn studentenabonnement verhoogd van 40€ naar 54,50€, terwijl er een huidige deal is waarbij nieuwe (niet student-)leden een goedkoper abonnement kunnen afsluiten. Er was altijd een gezellige bar waaraan men vaak zat en een shake bestelde of lekker kletsten met het personeel. Nu staat er een mini receptie waaraan geen ruimte is voor een gesprekje. Er was een sparuimte, die is wegbezuinigd (alleen bij de mannen). Er waren kluisjes met codesysteem, nu moet je een slotje kopen in hun eigen vending machine. Er was een zonnebank, die is weg. Er waren goede trainers die rondliepen en mensen af en toe een tip gaven over oefeningen, die zijn er niet meer. Zo zijn er nog veel meer van dit soort voorbeelden. Daartegenover wordt gesteld dat de kosten hoger worden en dat er wordt uitgebreid, etc. Maar deze met uitbreiding gepaarde kosten, wordt direct getrokken uit de portemonnee van de leden. Ook zullen ze zeggen dat ze meer services bieden, zoals bijvoorbeeld een slimme sponsoringsdeal van nieuwe Nike-gewichten of de Hyrox producten. De laatste tijd is het ook steeds drukker en drukker in de gym. Samengenomen met de “prijsverhogingentrend” en de bezuinigingen, heb ik daarom vandaag besloten mijn abonnement op te zeggen. Achteraf heb ik enorme spijt dat ik aan dit bedrijf mijn geld heb gespendeerd, ik had het veel liever in de handen van een andere eerlijke ondernemer willen zien.
Hi Roeloef, bedankt voor het delen van je feedback en het beschrijven van je ervaringen bij Trainmore. Het spijt ons te horen dat je in de loop der jaren teleurgesteld bent over de veranderingen binnen de sportschool. We begrijpen je frustratie en respecteren je besluit om je membership op te zeggen. We willen je bedanken voor je jarenlange membership en hopen dat je in de toekomst misschien alsnog weer een positieve ervaring bij ons zult hebben. Als je specifieke vragen of opmerkingen hebt over je opzegging of mogelijke opties met ons wilt bespreken rondom deze kwestie, kun je altijd contact met ons opnemen via onze contactpagina. We staan klaar om je verder te helpen.
Fantastische ervaring: Good
Hi Julien, thank you for your review! We're happy to hear you enjoy our club. See you soon!
Fantastische ervaring: Good gym
Hi Damien, thank you for your review! We're glad to hear you’re enjoying the gym. See you soon!
Fantastische ervaring: Well equipped, everyone can train here, from bodybuilder to fitness influencer. kind staff, especially Giada.
Hi Riccardo, thank you for your positive review! We're glad to hear you're enjoying the gym and appreciate the kind words about our staff, especially Giada. We hope to see you soon again!
Fantastische ervaring: New machines, good environment, good music to workout, nice team
Hi Cristina, thank you for your positive review! We’re thrilled to hear you’re enjoying the new machines, the environment, and the music. We truly appreciate your feedback!
Fantastische ervaring: Really nice gym with great equipment!
Hi Lukas, thank you for your positive review! We're glad to hear you like the gym and the equipment. We hope to see you soon!
Fantastische ervaring: very good gym
Hi Valentin, thank you for your positive review! We truly appreciate it!
Fantastische ervaring: Angenehmes Gym mit schöner Atmosphäre:) Gute Geräteauswahl und freundliches Personal.
Hi, thanks so much for your positive review. See you soon at the club again!
Fantastische ervaring: I had the best experience coming over to the gym a couple days during my Amsterdam trip. Best gym in the city
Hi Gabriel, Thank you for your review, we are happy to hear that you enjoyed the TrainMore vibes during your stay in Amsterdam. See you next time!
Fantastische ervaring: The gym is really awesome, i wil come back for suer. Rosita is the best one!!
Hi Aarón, Thank you for your positive review. We are glad to hear that you are enjoying the TrainMore vibes! See you soon in the club again.
Fantastische ervaring: Friendly staff, clean facilities, awesome variety of equipment
Hi Dommy, Thank you so much for your positive review. We are glad you are enjoying the TrainMore vibes. See you soon at the club again!
Positieve ervaring: Laatste tijd is het erg druk. Daarnaast is het op de verdieping beneden erg warm. Verder is het een hele fijne gym met veel equipment en vriendelijk personeel!
Hi Jacky, bedankt voor je review. Het spijt ons dat je niet tevreden bent over de huidige omstandigheden in jouw club. Achter de schermen wordt hard gewerkt om onze faciliteiten te verbeteren. We zullen dit probleem op de kortst mogelijke termijn voor je oplossen. Bedankt voor je geduld.
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